95% of customer questions can be solved through the information available in our Knowledge Base.
New to CloudFlare and wondering where to start? Check out the Getting Started section!
These are our most common error pages and how to handle them.
There is an unknown connection issue between CloudFlare and the origin web server.
The web server is not returning a connection.
The initial connection between CloudFlare's network and the origin web server timed out.
The web origin server is not reachable. Learn how to fix it now.
The origin web server timed out responding to this request.
There is an issue with the CloudFlare network. Report it to us here.
If you just enabled CloudFlare, wait five minutes and then try another browser to see if this error disappears. Learn more here.
This is not a CloudFlare-related error. Please contact your hosting provider to resolve this problem.
If you have SSL on your site, you need an SSL certificate through CloudFlare's provider, or you can upload your own SSL certificate. Learn more here.
These are common questions our customers ask and how to address them.