Why am I getting an invalid token or email error message?

Cloudflare uses tokens to authenticate a session when a user is logged in to their Cloudflare account as a security measure. The error message can occur if your ISP changed the IP address you're on, which invalidates the token, so logging out and logging back in will generally correct the issue. You can also clear your browser cache and cookies as an alternative.

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The Cloudflare team is here to help. 95% of questions can be answered using the search tool, but if you can’t find what you need, submit a support request.

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