Does Cloudflare provide a SLA?

Cloudflare does provide a SLA (Service Level Agreement) to Business and Enterprise Plans.

Business Plans:

Our SLA agreement and definitions can be found here.

Enterprise Plans:

Enterprise customers please refer to the Enterprise SLA provided to you in your Subscription Agreement, or contact your account manager for additional assistance.

Still not finding what you need?

The Cloudflare team is here to help. 95% of questions can be answered using the search tool, but if you can’t find what you need, submit a support request.

Powered by Zendesk