How do I stop a subscription for apps?

To stop an app subscription simply remove the app from your site. The subscription will be automatically cancelled at the end of your next monthly billing period.


If you wish to stop a subscription for a legacy app installed before June of 2017, please go to the Billing tab at the top of your dashboard. From here one can select "Subscriptions" and select the App subscription you wish to cancel.

Note: Turning a legacy application off does not cancel the subscription. Please be sure to cancel the subscription to stop billing for an application.

Not finding what you need?

95% of questions can be answered using the search tool. This is the quickest way to get a response.

Powered by Zendesk