Why am I getting a 503 Service Temporarily Unavailable error message?

A 503 Service Unavailable message with no cloudflare-nginx in the message means you need to contact your hosting provider for assistance (it generally means your host is rate limiting requests to your site).

 

On the other hand, a 503 Service Temporarily Unavailable error message with "cloudflare-nginx" in it means you are hitting a connection limit in a Cloudflare datacenter. Please contact Cloudflare support with the following information:

  • Your domain
  • The output of yourdomain.com/cdn-cgi/trace from your browser (replace yourdomain.com with your actual site).
  • If you are seeing a traffic surge or attack against your site, please let us know if you are seeing this in your logs.
Still not finding what you need?

The CloudFlare team is here to help. 95% of questions can be answered using the search tool, but if you can’t find what you need, submit a support request.

Powered by Zendesk