Why am I getting a 503 Service Temporarily Unavailable error message?

A 503 Service Unavailable message with no cloudflare in the message means you need to contact your hosting provider for assistance (it generally means your host is rate limiting requests to your site).

 

On the other hand, a 503 Service Temporarily Unavailable error message with "cloudflare" in it means you are hitting a connection limit in a Cloudflare datacenter. Please contact Cloudflare support with the following information:

  • Your domain
  • The output of example.com/cdn-cgi/trace from your browser (replace example.com with your actual site).
  • If you are seeing a traffic surge or attack against your site, please let us know if you are seeing this in your logs.
Not finding what you need?

95% of questions can be answered using the search tool. This is the quickest way to get a response.

Powered by Zendesk