Invoices FAQ

When a Cloudflare subscription is created, renewed, or a charge is created on the account (such as an additional website), we will send an invoice to the email address on file for the account. Here are the most commonly asked questions relating to invoices.

 

Can I download an invoice?
Yes. On the Billing section under “My Account” is a list of invoices that are available for you to download.

Note that for any historical invoices not included in the Billing section, you can email [email protected] to have them resent.

Where are invoices sent?
Invoices are sent to the account email address specified during the initial account creation.

How do I change information in an invoice that has already been generated?Unfortunately, we don't offer this capability. If the invoice has already been generated we cannot change any details on it.

How do I change the email address where invoices are sent to?
See How do I change my Cloudflare account email address for instructions to change your account email. We recommend using a distribution list (i.e. [email protected]) rather than an individual's email. We currently don't offer the option to send the invoices to a different address than the account email.

Can I add my company name to the invoice?
When you enter your billing information during signup or upgrading a website, there is a Company text field where you can enter your company name. This information is included in your invoice.

If the company name is not currently included in the invoice, please update your credit card information to include the company name. See How do I update my credit card information for more details.

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