You will receive a monthly invoice from Cloudflare for some paid plans (Pro and Business) as well as subscriptions or add-on services. Learn more about how to review and download Cloudflare invoices

Overview

You will receive an invoice in the Billing section of your Cloudflare account when you:

• Change your Cloudflare plan type
• Upgrade or downgrade to or from a paid plan
• add a new domain to a Cloudflare account
• enable or renew a subscription or add-on service

Enable email invoices from Cloudflare

To receive invoices via email — which are sent when you add or remove subscriptions from your account — you can opt-in within the Billing section of the Cloudflare dashboard. Once enabled, you will receive an invoice via email:

• within one (1) business day of initial setup,
• every month at the end of your billing period, and
• within one (1) business day for all new purchases.

To enable Cloudflare invoice emails,

1. Log in to your Cloudflare account.
2. Click Billing.
3. On the left navigation, click Invoices.
4. In the Billing email preferences card, toggle the notification switch to On. You will receive an invoice via billing email address on file within one (1) business day.

Download invoice from Cloudflare dashboard

To download your Cloudflare invoice:

1. Log in to your Cloudflare account.
2. Click the Billing tab.
3. On the left navigation, click Invoices & Documents. You will see all invoices associated with your account.
4. Click on the icon next to the invoice number to download the invoice.

Troubleshooting your invoice

Billing contact information changed

If your billing contact information has changed, update your Cloudflare email address as soon as possible.

Cloudflare subscription or account changed

The invoice date corresponds to the date your Cloudflare account changed. You are charged immediately for the plan, additional domain, or add-on service. An invoice will be available on the Cloudflare dashboard within 24 hours of the account change.

Billing periods are 30 days. Payments for all recurring monthly costs are processed on the last day of the billing period. Invoices are generated the same day and will appear in the Billing section within 24 hours. 

Company name missing from Cloudflare invoice

To add your business or company name, VAT ID, or Tax ID/EIN on an invoice, add the company name when updating your Cloudflare billing information.

Inconsistent invoice and payment amounts in the Cloudflare dashboard

If your Cloudflare payment is past due and you order additional services, the past due amount will be added to your invoice. This may cause inconsistencies between the invoice and what you see in the dashboard. Once the account is current, the amounts in the Cloudflare dashboard will update. 

Related resources

• Updating Cloudflare billing information
• Updating your Cloudflare email and password
• Cloudflare billing policy