Learn about the Cloudlfare Access subscription plan (standalone)

Overview

Cloudflare Access replaces corporate VPNs with Cloudflare’s network. Instead of placing internal tools on a private network, customers deploy them in any environment, including hybrid or multi-cloud models, and secure them consistently with Cloudflare’s network. 

Cloudflare Access is one-half of the Cloudflare for Teams suite of products. To learn more on how to subscribe to the Cloudflare for Teams bundle plans, please refer to the Billing for Cloudflare for Teams page.

The Cloudflare Access standalone plans offer Zero Trust security for behind-the-firewall applications.

Cloudflare Access with multiple domains

Your Cloudflare Access plan is shared across all domains in your Cloudflare account. You should purchase the number of seats you expect to need for all your Cloudflare domains.

For example, you should purchase one Access plan with 15 seats if you have two distinct domains (website.com and applications.com) and you expect 10 unique users to log in to website.com and 5 unique users to log in to applications.com.

Additionally, if the same user logs in to both domains, this access counts as just one active seat.

Seat enforcement

Once your account has reached the maximum count of active seats, new users attempting to log in will not be able to proceed. Users who had successfully logged in during that same month (before seats were exceeded) will be able to continue using Cloudflare Access.

You can upgrade your count of active seats at any time.

Subscription details

Billing cycle

All Cloudflare for Teams plans bill monthly, in advance. When you select a plan, you are billed for the month at that time. For example, if you purchase a plan on January 10th, you will be billed on that day, and all of your future charges will be billed on the 10th of each month.

If you are already a Cloudflare customer for other products, your billing date will be the same as your other Cloudflare services.

Prorating plans

Cloudflare billing will prorate Cloudflare for Teams plans when you make changes.

For example, if you decide to purchase additional seats 10 days into your billing cycle, you will be charged for the partial cost of those additional seats over the remaining 20 days of your billing cycle, starting on the day of the purchase. You will be able to make use of all seats immediately.

User count

Any user who authenticates during the calendar month counts as a user in the Cloudflare for Teams bundle plans, as well as in the individual Access and Gateway plans. The number of applications a user logs into behind Access does not affect the user count. 

Since users are counted dynamically when they log in, you do not need to assign seats to users.

Combining plans

You cannot combine subscription plans with free plans. For example, if you have a team of 55 who need Cloudflare Access, you must purchase Cloudflare Access for 55 users. You will not be able to cover 50 users with the free plan and pay for the excess users.

FAQ

I’m an Access customer. Where is my current plan?

With the new Access standalone subscription and Teams bundles, price distinctions based on tiers of available identity provider sources are going away. Starting on September 2nd, 2020 you can modify your Access subscription to a Teams bundle, or to Access standalone, at $3 per user, per month. If you pay for Access Basic or Access Premium today, you can continue to use your plan at the monthly rate you pay now. 

How many Gateway seats do I get on the Cloudflare for Teams free plan?

On the free plan, you can use the Cloudflare Gateway DNS filtering features for up to 50 users across 3 locations. A user amounts to 5,000 DNS queries per day.

Can I change my plan?

You can choose to upgrade or downgrade your plan at any time. If you downgrade during a billing cycle, your downgraded pricing will apply in the next billing cycle. If you upgrade during a billing cycle, you will be billed for the upgraded plan at the moment you select it.

How can I stay up to date with what’s new with Teams?

We’re constantly enhancing the Teams platform, and will be announcing new capabilities like Remote Browser Isolation and the Teams Client Application later this year. To stay informed on what’s new, we recommend joining the Cloudflare Community and subscribing to the Cloudflare blog. 

Can I cancel my subscription anytime?

Yes, you can change your plan at any time.