Cloudflare collects sales tax on sales of our services in Russia and some US states where required by law.
To adhere to tax laws in Russia and certain US states, Cloudflare collects sales tax on sales of our services based on your billing address.
To avoid unwanted charges, ensure your billing address and payment method are accurate within your Cloudflare account.
US State sales tax
In the US, sales tax requirements are computed based on the 9-digit postal code of the address on file for your Cloudflare account.
Filing for US sales tax exemption
Cloudflare is required by law to maintain documentation of tax-exempt sales. If you or your company are exempt from paying sales tax, email [email protected] from an email address associated with your Cloudflare account and provide one of the following forms of tax-exempt documentation:
- Resale certificate
- Multi-state tax exemption certificate
- State sales tax exemption certificate
- Partial sales tax exemption certificate
After your exemption is validated, tax-exempt status is added to your Cloudflare account information. Cloudflare invoices do not contain sales tax for the duration your exemption is valid.
Russian value-added tax (VAT)
Foreign e-services suppliers are required by law to collect taxes on the supply of e-services to Russian customers. Cloudflare customers with Russian billing addresses are charged a 20% flat tax rate based on their billing address on file.
Update your billing information with your Russian VAT ID to include it in your Cloudflare invoices.
Cloudflare adds 7% sales tax for individuals and non-GST registered business customers within Singapore. GST-registered customers are required to self access GST. Refunds are not issued for taxed customers that were missing the GST Registration Number within their Cloudflare account.
Contact [email protected] with any questions.
Taiwanese value-added tax (VAT)
Cloudflare collects VAT on all pay-as-you-go customers in Taiwan. The eGUI Invoice ID and eGUI Code are shown in the Cloudflare dashboard and are required to retrieve an invoice from the Taiwan government.