Changing your Cloudflare plan type

Learn how to upgrade or downgrade your plan type for your active Cloudflare domains.

Before getting started

Before changing your Cloudflare plan type, consider the following:

  • If you decide to downgrade or remove a domain, Cloudflare does not issue refunds. Refer to our billing policy for more information.
  • When downgrading, you have the option to keep your existing Page Rules configuration for a monthly fee. If you opt-out, you will only have access to the Page Rules associated with the cheaper plan type.

To avoid unwanted charges for Page Rules, remove any additional rules that aren't included with your desired plan type. For example, if you downgrade from Pro (20 rules) to Free and opt-out, you will now only have three (3) Page Rules. If you opt-in, you will be charged for the difference (17 rules).

  • Upgrades and downgrades provision a new Universal SSL certificate appropriate to the new plan type. This may cause a 24 hour lag in SSL encryption for your website. Use a Dedicated SSL or Custom SSL certificate to prevent potential disruption.

If you want to cancel your Cloudflare plan, review our support guide on removing a domain from a Cloudflare account.

Upgrade or downgrade Cloudflare plan

To avoid unwanted monthly charges, edit and/or cancel your plans or add-ons before the start of your new billing period. For example, if your billing period starts on the 9th, the last day to edit or cancel your plans or add-ons to avoid additional charges would be the 8th.

To downgrade or upgrade the Cloudflare plan for a domain:

1. Log in to the Cloudflare dashboard.

2. Click the appropriate Cloudflare account for the domain.

3. Ensure the proper domain is selected.

4, Click the Overview app.

5. Click Change under Plan Extensions.

screenshot of plan extensions section of the cloudflare dashboard

6. Choose the appropriate plan type, then click Continue.

screenschot of the subscription options dialog with the Cloudflare plans and pricing listed
  • If downgrading, you may be asked to share feedback with us. Choose all that apply.
screenshot of downgrade modal with survey questions about the plan downgrade

7. Click Confirm.

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