Verify your domain nameservers are pointing to Cloudflare
There are a couple of different methods on how to check whether the nameservers have been updated at your Registrar to point to the Cloudflare nameservers:
- You can use the command line to confirm what are the nameservers assigned to your domain:
*Linux/Unix* dig domain_name +trace @126.96.36.199 dig domain_name +trace @188.8.131.52 *Windows* nslookup domain_name 184.108.40.206 nslookup domain_name 220.127.116.11
- You can also use online tools, such as https://www.whatsmydns.net/
If the nameservers returned here are not the ones provided and expected by Cloudflare, you'll need to check with your Registrar.
If you run into issues, below are some things you will want to confirm before reaching out to Support for further assistance:
- check that no DS record is present, if so remove them at your Registrar
- check that only the Cloudflare nameservers are present, and if not remove the other ones in Registrar configuration
- check that the Cloudflare nameservers are spelled correctly in your Registrar configuration
Once your domain is active on Cloudflare, review our best practices for active Cloudflare domains.