Learn how to cancel your Cloudflare account and delete your personal information from Cloudflare’s systems. Once you cancel your Cloudflare account, your site no longer benefits from Cloudflare’s security, speed, and reliability.
Overview
Whether you are a customer who has been using Cloudflare services for a number of your websites or Internet properties or you are someone who signed up for a Cloudflare account but never activated any zones on the Cloudflare service, this article will help you understand how to cancel the Cloudflare service and delete your personal information from Cloudflare’s systems. Before canceling your account, contact Cloudflare Support to help you troubleshoot any issues. Issues are often resolved by making minor changes to Cloudflare account settings.
Prerequisites
Before Cloudflare can cancel your account and delete your personal information, you will need to follow the process below for each domain associated with your Cloudflare account:
- Cancel your subscriptions or add-on services
- Remove your domain from Cloudflare
- Remove Cloudflare nameservers at your domain registrar
Cancel your Cloudflare account
上記の前提条件に記載された手順を行った上で、Cloudflareサポートにアカウントの解約と個人情報の削除をご依頼ください。サポートチームが確認し次第、お客様のアカウント解約と削除依頼を処理いたします。お客様の個人情報に関しましては、Cloudflareでは、法的義務（継続中の不正行為に関する調査、または係争中の訴訟など）を履行するために、これを保持する必要がある場合を除き、削除依頼から1年以内に消去しますことをご承知おきください。お客様のアカウント解約に続く個人情報の削除に関する詳細は、Cloudflare データ処理補遺条項をご参照ください。